Refund & Return Policy

Refund & Return Policy

Effective Date: 09/01/2025

At Merry Clergy Fashion LLC, we want you to be completely satisfied with your purchase. This Refund & Return Policy explains how returns, refunds, and exchanges are handled when you shop with us at https://merryclergy.com.

By purchasing from our Site, you agree to this policy.

1. Eligibility for Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be:
    • Unworn, unused, and unwashed.
    • In the original packaging with all tags attached.
    • Free from stains, deodorant marks, fragrance, or damage.
  • Items marked Final Sale or Clearance are not eligible for return or refund.
  • Gift cards, personalized items, and undergarments are non-returnable.

2. How to Initiate a Return

  • Contact us at info@merryclergy.com within 14 days of receiving your order.
  • Provide your order number, the item(s) you want to return, and the reason for return.
  • Once your return is approved, we will provide instructions and the return shipping address.

3. Return Shipping

  • Customers are responsible for the cost of return shipping, unless the return is due to our error (e.g., incorrect or defective item).
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without proof of delivery.

4. Refunds

  • Once your return is received and inspected, we will notify you by email.
  • Approved refunds will be processed to your original payment method within 7–10 business days.
  • Shipping fees paid at checkout are non-refundable.

5. Exchanges

  • If you need a different size or color, please initiate a return and then place a new order for the replacement item.
  • This ensures faster processing and availability of stock.

6. Damaged, Defective, or Incorrect Items

  • If you receive a defective, damaged, or wrong item, notify us within 7 days of delivery.
  • We will cover return shipping costs and send a replacement or issue a full refund.

7. Late or Missing Refunds

  • If you haven’t received a refund after 10 business days, first check your bank or card provider.
  • Processing times vary by financial institution.
  • If you still have not received your refund, please contact us at info@merryclergy.com.

8. Policy for Sale Items

  • Only regular-priced items may be refunded.
  • Sale, discounted, or clearance items are final sale and cannot be returned or refunded.

9. Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

Merry Clergy Fashion LLC
4284 Widale Dr
Lawrenceville, GA 30044
Website: https://merryclergy.com
Email: info@merryclergy.com

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